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Hotel Htop Royal Sun 4 Stars

Passeig Maritim, s/n, 08398 Santa Susana, Spain Show on the map
from
£15 /night
Book now
3,5/5 Good Based on 1358 reviews TripAdvisor
Features
  • Beachfront Beachfront
  • Wifi Wifi
  • Air conditioning Air conditioning
  • Swimming pool Swimming pool
  • Transfer service Transfer service
  • Family Family
Excellent location

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Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and a television in a common area.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At htop Royal Sun, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 217 guestrooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Les Caletes Beach - 0.1 km / 0.1 mi
Platja Susana - 0.2 km / 0.1 mi
Levante Beach - 0.7 km / 0.4 mi
Santa Susanna Beach - 0.8 km / 0.5 mi
Parc Francesc Macia - 2.3 km / 1.4 mi
Platja dels Pescadors - 2.7 km / 1.7 mi
Pineda de Mar Beach - 3 km / 1.9 mi
Malgrat de Mar Beach - 3.1 km / 1.9 mi
Calella Beach - 3.8 km / 2.3 mi
Pau Casals Plaza - 3.8 km / 2.4 mi
Marineland - 4.3 km / 2.7 mi
Museum of Tourism - 6.4 km / 4 mi
Platja Gran de Calella - 6.5 km / 4.1 mi
St. Jaume Hospital - 7 km / 4.4 mi
Platja Garbi - 7.7 km / 4.8 mi
The nearest airports are:
Barcelona Intl. Airport (BCN) - 76.6 km / 47.6 mi
Gerona (GRO-Costa Brava) - 33.5 km / 20.8 mi
The preferred airport for htop Royal Sun is Barcelona Intl. Airport (BCN).
When you stay at htop Royal Sun in Santa Susanna, you'll be on the beach, a 5-minute drive from Santa Susanna Beach and 6 minutes from Pineda de Mar Beach. This 4-star hotel is 7.9 mi (12.7 km) from Fenals Beach and 8.8 mi (14.1 km) from Lloret de Mar Beach.
Near Les Caletes Beach

Check-in and check-out
Check-in starts at: 14:00
Check-out ends at: 10:00

Services

  • General General
    • Wifi
    • Paid WiFi
    • Internet
    • Air conditioning
    • Heating
    • Lift
    • Beachfront
    • Non-smoker Rooms
    • Non-smoking throughout
    • Pets not allowed
  • Covid 19 - Health safety Covid 19 - Health safety
    • Disinfection with virucide
    • Daily disinfection of textiles
    • Partitions at the front desk
    • Alcohol-based sanitizer gel dispensers in common areas
    • Reduced capacity in restaurants
    • Distance control in common areas
    • Online check-in
  • Reception services Reception services
    • 24-hour front desk
    • Safe
    • Currency exchange facilities
    • Cash dispenser
    • Tour desk
    • Ticket service
  • Activities Activities
    • Beach access
    • Ping pong
    • Billiards
  • Leisure and families Leisure and families
    • Children's play area
    • Games Room
    • Entertainment staff
    • Evening entertainment
    • Board games/puzzles
  • Food and beverage Food and beverage
    • Restaurant
    • Bar
    • Snack Bar
    • On-site coffee house
    • Special diet menus (on request)
    • Packed lunches
    • Vending machine (drinks)
  • Transportation Transportation
    • Transfer service
  • Common areas Common areas
    • Terrace
    • Games Room
    • Television room
  • Housekeeping service Housekeeping service
    • Daily maid service
  • Wellness Wellness
    • Outdoor pool
    • Kids' pool
    • Swimming pool
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas

Reviews: Hotel Htop Royal Sun

3.3
To date, we've received 3 reviews of Hotel Htop Royal Sun in English.
3.4
3.4
Service
4.2
4.2
Location
2.9
2.9
Cleanliness and condition
3.2
3.2
Value For Money
2.7
2.7
Facilities and comfort
  • 2.4
    Good location and staff
    Tiago Neto - Aug 24, 2018

    Overall experience was good however for a 4* hotel I was expecting better facilities. Rooms and most of the common areas need some coonstruction works. The food was ok.

    Defenitibely not a 4* hotel in my opinion.

  • 4.2
    Nice hotel to relax
    Ger - Oct 25, 2011

    :)

  • 2.4
    Very disappointed in the end
    Barry - Nov 7, 2007

    Up until the last day we had enjoyed our stay. I had a problem on the morning of departure when our pre booked taxi for that morning at 7:30am never showed up until several requests to the reception desk which had one member of staff on and had no word of English after trying to explain that we needed to be at the Girona airport no later that 8:30 to get our flight the reaction was some what relaxed I was told the taxi would be here in 10 minutes this was now 15 minutes after we were expecting the booked taxi to arrive another member of staff turned up again I explained my situation they phoned again and I was told ten minutes. I stated again we are catching a flight.

    It was now 8:00am still no taxi two other members of staff now turned up the restaurant manager and a girl with good English but a very abrupt manner and was not one bit helpful and very rude towards us.

    We were told that the taxi had came and gone. We were told to wait in the hotel reception.

    Eventually at 8:10 the taxi arrived and this trip which lasts 30 mins to the airport was the done in 20mins the taxi driver drove at a dangerous speed and almost killed us on the way to the airport.

    To conclude I had stayed in the Mercury 3 star the year before had no problems like this.

    If the Royal Sun is advertising as a 4 star they badly need to be tested again.

    I never met such a bad display of poor and inconsiderate courtesy and bad customer service towards guests in any hotel I have been in.

    I am a customer service manager and if this person was on my team I would fire them without a second thought for the unprofessional manner in which she dealt with our situation.

    I am going to complain to the official hotel services about this experience and I will never stay in the Royal Sun.

    I would strongly recommend anybody wishing to stay at the Royal Sun to arrange their own travel to and from the airport as the staff just did not care it was not their problem and if I had missed our flight because of this diabolical communication effort I would be taking legal action against the Royal Sun.

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  • 1
    Lucy Lund - Nov 12, 2019

    Awful. We did not get the rooms we booked at all, food was cold and it was a very out dated hotel. This we thought we could look past as we were on holiday so were just trying to make the most of our time away. But then my phone got stolen! The phone nev

  • 1
    Azu Azu - Oct 18, 2019

    When we arrived we got a room , when we got in we where in shock. The room smelt of sewage , room was really really small , covers on the bed where torn and broken , walls dirty , uncomfortable metal beds , the keys where an old style big round block of

  • 3
    Karen Cobley - Sep 20, 2019

    Hotel was nice and clean. Some Staff was pleasant. Some was ignorant. Couldn't fault the room it was lovely overlooking the beach. Food wasn't very good not much choice and it was always nearly cold. They give you a glass card if your on all inclusive whi

  • 4
    Иван Снигаренко - Sep 6, 2019

    Strange feelings when deciding on the ranking. The furniture and bathrooms require renovation. It's all old and out dated. What is good is the attitude of personnel. Cleaning of the room happens even if you don't ask. Food in the restaurant is tasty and d

  • 4
    Mark Jordan - Sep 1, 2019

    We went to the Nebraska restaurant at ground level for breakfast and then dinner another day. Cheap and cheerful with pretty good food. Staff were friendly but a little young and as a consequence not overly efficient. We were on holiday so it didn't rea

Useful information:

Tourism Registration Number: HB-003953
Other names for Hotel Htop Royal Sun:
H Top Royal Sun Santa Susanna
Royal Sun Top
Top Royal Sun Playa Y Diversion
H Top Royal Sun
Htop Royal Sun

Frequently asked questions about Htop Royal Sun

Htop Royal Sun is, in fact, situated right on the beach. If you need more details, just consult this page.

You can check on the COVID-19 regulations at Htop Royal Sun here.

Yes! If you wish, you can check in online to avoid contact with Htop Royal Sun employees as a preventive measure against coronavirus.

Yes, Htop Royal Sun has, indeed, installed protective partitions in the front desk area as an additional sanitary measure.

Yes, the Htop Royal Sun restaurant area does, in fact, have a reduced capacity in keeping with coronavirus prevention policies.

Yes, Htop Royal Sun is disinfected using a virucide as part of their standards for preventing COVID-19.

Yes, at Htop Royal Sun they disinfect the textiles daily to assure clients of the healthiest possible environment.

Yes, they have implemented distance control in the common areas to ensure social distancing.

Yes, they do. Htop Royal Sun has alcohol-based sanitizer gel dispensers installed in the common areas in order to ensure proper hygiene.

Yes, Htop Royal Sun has a pool for you to swim in.

You can stay at Htop Royal Sun starting at 18.58 per night. The price will vary depending on the dates and the demand.

Yes, Htop Royal Sun is a family lodging establishment, suitable for you and your loved ones.

You can check in at Htop Royal Sun any time after 14:00 and check out any time before 10:00. Consult your Destinia agent for any specific concerns.

Yes, Htop Royal Sun is located just 974 m from Santa Susana city centre. Have a look at our map to get a better idea.

No, Htop Royal Sun doesn"t have parking facilities.