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Featuring refurbished guest rooms and suites with sophisticated furniture and fittings, modern bathrooms, LED lighting and Smart TV's, DoubleTree by Hilton Alice Springs offers accommodation in the heart of Australia. Set against MacDonnell Ranges, the hotel is only 15 km from Alice Springs Airport and within walking distance of the town. Free WiFi is available. DoubleTree by Hilton Alice Springs features a 24-hour fitness centre, two tennis courts, a heated outdoor pool overlooking the lush garden landscape and an 18-hole golf course located next door. Guests can enjoy an innovative menu, highlighting modern Australian cuisine at Saltbush Restaurant, as well as a signature, warm DoubleTree Cookie upon arrival at the hotel. The property is within a 10-minute walk from the Alice Springs Convention Centre and also features five function rooms, with outdoor breakout spaces and offsite catering options.
Reviews: Hotel Doubletree By Hilton Alice Springs
2.6Honest feedbackBenjamin - Oct 4, 2018
The good: comfortable beds; nice pool; good lobby dining and drinking options; locked room for bags on departure/arrival day, and late checkout (12pm); willing to make amends for mistakes (free side when order placed wrongly); rooms all have a small balcony; aircon works well, desk staff friendly and recommended various options of getting to town
The bad: hotel rooms and corridors badly need renovating (hallway carpets ripped, dated and badly fitted); only one water bottle per person per stay (in the desert!); no free room wifi; we were allocated separate beds despite booking a king; daily clean missed rubbish around bed area; stains from luggage all over the walls; shower over a tub; TV remote didn't work (but batteries were fine)
The ugly: Didn't answer repeated calls to reception (at least 5 unanswered calls - and we weren't the only guests with this issue), insufficient English to understand room service order after reading verbatim from the menu multiple times, no room service menu or explanation of facilities - apparently menu can be accessed on TV, but the buttons didn't work - the option was to text the menu through, but it took multiple reminder calls to reception to prompt the sending of the text.
Useful information:Other names for Hotel Doubletree By Hilton Alice Springs:
Crowne Plaza Alice Springs