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Hotel Makkah 5 Stars

Ibrahim El Khalil Street, PO Box 844, 21955 Mecca, Saudi Arabia Show on the map
from
£69 /night
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4,5/5 Excellent Based on 1905 reviews TripAdvisor
A
Sustainability level: 70% - 80%
Based on Bioscore
Features
  • Wifi Wifi
  • Car park Car park
  • Air conditioning Air conditioning
  • Accessible Accessible
  • Family Family
  • Gym Gym
  • Business Business
Excellent location

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Overlooking the Holy Haram, Hilton Suite Makkah is situated in the heart of the city of Makkah. The hotel is only minutes’ walk from the Grand Mosque and close to the new King Abdullah wing of Haram. The hotel provides free WiFi and has private separate Mosque for gents & ladies on the hotel premises. The hotel is tastefully decorated with modern design and has private accesses from Ummul Qura street straight to the hotel entrance. The hotel has 484 well-appointed rooms and luxury suites majority of them are facing the Holy Haram featuring 47” screen smart LCD. All the suites and guest rooms are fitted with speakers with individual control to hear Azan from the Haram. Hilton Suites Makkah provides dining with multiple restaurant’s and coffee shops all facing the Grand Mosque. The Hotel also has 24 hours In-room dinning facility. The property is adjacent to a modern shopping mall having all international brand outlets to choose from and provides a range of fast food restaurants. The nearest airport is King Abdulaziz Airport Jeddah and is approximatly 100 Km away from the property.

Check-in and check-out
Check-in starts at: 16:00
Check-out ends at: 12:00

Services

  • General General
    • Wifi
    • Internet
    • Car park
    • Air conditioning
    • Heating
    • Lift
    • Reduced mobility access
    • Non-smoker Rooms
    • Smoking area
    • Soundproof rooms
    • Pets not allowed
  • Covid 19 - Health safety Covid 19 - Health safety
    • Disinfection with virucide
    • Body temperature checks
    • Daily disinfection of textiles
    • Partitions at the front desk
    • Alcohol-based sanitizer gel dispensers in common areas
    • Distance control in common areas
    • Online check-in
  • Reception services Reception services
    • 24-hour front desk
    • Luggage storage
    • Safe
    • Lockers
    • Express check-in/check-out
    • Private check-in/check-out
    • Valet parking
    • Press
  • Food and beverage Food and beverage
    • Restaurant
    • Snack Bar
    • On-site coffee house
    • Kid meals
    • Special diet menus (on request)
    • Room service
    • Breakfast in the room
    • Bottle of water
    • Fruits
  • Common areas Common areas
    • Chapel/shrine
  • Business facilities Business facilities
    • Business Centre
    • Meeting rooms
  • Housekeeping service Housekeeping service
    • Daily maid service
    • Trouser press
    • Laundry
    • Shoeshine
  • Shops Shops
    • Shops
    • Supermarket
  • Wellness Wellness
    • Gym
    • Personal trainer

Reviews: Hotel Makkah

2.4
To date, we've received 1 review of Hotel Makkah in English.
2
2.0
Service
5
5.0
Location
2
2.0
Cleanliness and condition
1
1.0
Value For Money
2
2.0
Facilities and comfort
  • 2.4
    Don’t use the Makkah Hilton laundry
    Stephen - Jun 14, 2013

    Don’t use the Makkah Hilton laundry unless you really have to. An abaya I sent for dry cleaning was returned to me the same day, however the garment was not cleaned properly and had many additional marks on it that were not there before. The laundry manager denied any responsibility and argued at great length in an aggressive and dismissive manner, treating me like a liar who was trying to scam them out of 150 SR which is strange because the room rates start at around 700-800 SR a night! The laundry manager even resorted to a false statement saying “Dry cleaning does not remove dirt it only removes oil and perspiration”. After multiple inspections by laundry staff and multiple visits to the Service Desk the issue was still unresolved after 3 days when my trip came to an end. They offered to dry clean it again but I did not trust them to re-clean the garment because if they couldn’t get it right the first time why should they be trusted a second time. Some helpful tips:

    1. Pack an extra abaya or two if you have space or weight in your luggage. 2. Check your garments thoroughly in a bright light before sending them for dry cleaning. Note any dirt marks, stains or defects especially towards the bottom of the garments. 3. When your garments are returned immediately inspect them thoroughly in a bright light to ensure they have been cleaned to your expectation. 4. In case of problems insist to see the manager in charge of the laundry department (only he has the authority to make a decision) 5. Conduct your discussion and make your claim at the Service Desk in the Reception area. Refuse to go anywhere else until the matter has been dealt with to your satisfaction. 6. Don’t allow the matter to be deferred to the next day, get it resolved there and then.

Certifications

Water
4
Waste
4
Km 0
3.39
Energy
3.57
Environmental policy
4

Useful information:

Other names for Hotel Makkah:
Hilton
Makkah Hilton & Towers
Hilton Makkah
Makkah Hilton
Makkah
Makkah Millennium
Makkah Millennium

Frequently asked questions about Makkah

You can check on the COVID-19 regulations at Makkah here.

Yes! If you wish, you can check in online to avoid contact with Makkah employees as a preventive measure against coronavirus.

Yes, they do. Makkah employs body temperature monitoring to prevent any type of coronavirus contagion.

Yes, Makkah has, indeed, installed protective partitions in the front desk area as an additional sanitary measure.

Yes, Makkah is disinfected using a virucide as part of their standards for preventing COVID-19.

Yes, at Makkah they disinfect the textiles daily to assure clients of the healthiest possible environment.

Yes, they have implemented distance control in the common areas to ensure social distancing.

Yes, they do. Makkah has alcohol-based sanitizer gel dispensers installed in the common areas in order to ensure proper hygiene.

You can stay at Makkah starting at 81.54 per night. The price will vary depending on the dates and the demand.

No, Makkah doesn't have a pool.

You can check in at Makkah any time after 16:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Makkah has parking facilities.

At Makkah, you'll have internet access through their free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Makkah, has a gym where you can exercise.

Yes, Makkah is a family lodging establishment, suitable for you and your loved ones.