Hotel Santa Catalina, A Royal Hideaway 5gl
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Hotel Santa Catalina, A Royal Hideaway 5gl
Santa Catalina, a Royal Hideaway Hotel is situated in Las Palmas de Gran Canaria, a 5-minute walk from Las Palmas Marina and surrounded by extensive gardens. This hotel features an outdoor pool, 3 restaurants, a rooftop bar, a wellness centre and free WiFi. The spacious, air-conditioned rooms have flat screen TV and a bathroom with a rain-effect shower. Most have balcony or terrace with garden views. The Santa Catalina’s wellness centre offers hot tubs, Turkish baths and beauty treatments. A fitness centre is available for free. Guests can access the spa for an extra cost. The Santa Catalina, a Royal Hideaway Hotel 5 * GL has 3 restaurants: The Poemas restaurant with the Michelin Star, 1890 La Bodeguita, specialised in tapas, and Camarote, featuring a cuisine based in local products. Guest can also enjoy a cocktail in the piano bar Carabela and in the Alis Roof Top Bar. Santa Catalina, a Royal Hideaway Hotel is a 10-minute drive from Puerto de la Luz and Las Canteras Beach. Vegueta historic district is also a 10-minute drive away. Gran Canaria Airport is a 20-minute drive from the hotel.
Other names for Hotel Santa Catalina, A Royal Hideaway 5gl:
Conditions and services
General
- Check-in starts at: 14:00
- Check-out ends at: 12:00
- Wifi
- Internet
- Pets admitted
- Air conditioning
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Smoking area
Reception services
- Luggage storage
- Safe
- Currency exchange facilities
- Cash dispenser
- Tour desk
Leisure and families
- Nursery
- Casino
Food and beverage
- Restaurant
- Kid meals
- Special diet menus (on request)
- Room service
Transportation
- Car rental
Business facilities
- Business Centre
- Meeting rooms
Wellness
- Outdoor pool
- Indoor pool
- Pool bar
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Solarium
- Spa
- Hot tub/jacuzzi
- Hammam
- Sauna
- Massage
- Hairdresser's
- Gym
What do guests think about this lodging establishment?
The accommodation received overall positive feedback from guests. They appreciated the amenities, such as the parking and good services. However, there were some minor concerns mentioned. Several guests reported noise issues, particularly with chairs and tables making unpleasant sounds when moved. Some rooms located above others experienced disturbances due to early morning housekeeping. The quality of the coffee from the new machines was criticized, with guests commenting that it did not meet the excellent breakfast standards. The milk provided in the thermos was also described as watery. Despite these minor issues, the hotel's exceptional service, location, and commendable staff were highly recommended by several guests.
Reviews
- 3Lovely hotel but where are the smiles??Stewart - Feb 4, 2017
Nice room but a little smaller than my previous stay. Good hotel in general but the whole staff needs a lesson in smiling. Also they have a great knack of walking around looking busy but actually doing nothing. Difficult to get served most of the time unless you bellow across the room.. will probably look elsewhere in future.
- 5GorgeousCatalina - Aug 10, 2016
A classy and full of character hotel, offering an oasis of peace and comfort. 300 years of history and great facilities are their recipe for offering you the perfect holiday and the best what Canaries has to offer. Yes, it's not a regular hotel like so many others, but it's character, all the facilities and the really helpful staff will make your holiday unforgettable. Will definitely return and reccommend!
- -My opinion about this hotel Santa CatalinaMichael - Oct 16, 2014
The hotel is good but your service is pathetic. Firstly you caused me no end of problems by endeavouring to communicate in Spanish, as a result I was embarrassed at the hotel as you apparently gave them problems re payment which I had made to you.. Never again, if I se Destinia I will find alternate accommodation.
- 3.2Impresiones del hotel Santa CatalinaWendy - Mar 2, 2012
Despite the reformas the Santa Catalina is still hopelessly old-fashioned and doesn\'t feel at all like a 5 star hotel.
The staff at reception are rude. The information available for foreign tourists is minimal despite the fact that when we stayed, most of the guests were foreigners. There are no newspapers, magazines except in Spanish available, and only CNN on the television.
The rooms are large and well maintained and the breakfast is extraordinary well done and generous.
It is an attempt to create an ambiance of luxury, but an unsuccessful one.
The rate we paid thanks to Destinia was very good and there is so little to choose from in Las Palmas!!
I would suggest that you add to your list of restaurants Deliciosa Marta which is in the 2012 Michelin Guide.(Perez Galdos 23. 928 370882. The best restaurant we found in Las Palmas.
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Excellent
Based on 241 reviews
- Sindhu Mamillapalli -Jul 27, 2020
Hotel was very clean, beautiful at every corner, rooms were clean. Breakfast was great! The only negative point is the staff who could have been friendlier which would have made our stay at the hotel a lot nicer.
- Nasir Ahmed -Jul 11, 2020
The hotel is beautiful and the amenities in the room are nice. I wouldn’t recommend this place for the below reasons, The check in staff are in competent. A lady called Beatriz checked me in and assured me that I was allocated a room with a balcony. I dr
- Hulda Sigfúsdóttir -Jun 7, 2020
Mist luxurious hotel in the islands. Everything looks magnificent and the service is excellent. Can't wait to try the spa!
- Robert Webber -Feb 18, 2020
Really nice hotel architecturally. We stopped to check it out and visited the bar for a drink. Best selection of bourbons I have found in the Canary Islands. The bar man really didn't know what bourbon was so I explained it and told him to always serve it
- A W -Jan 20, 2020
What a wonderful 6* experience. Exceptional friendly staff who went out of their way to ensure we had personalised attention, always willing to help The renovations are breathtaking with a mix of traditional and modern decor staying true to its cultura
Frequently asked questions about Santa Catalina, A Royal Hideaway 5gl
Yes, Santa Catalina, A Royal Hideaway 5gl has a pool for you to swim in.
You can stay at Santa Catalina, A Royal Hideaway 5gl starting at €62.20 per night. The price will vary depending on the dates and the demand.
Yes, Santa Catalina, A Royal Hideaway 5gl is a family lodging establishment, suitable for you and your loved ones.
Yes, Santa Catalina, A Royal Hideaway 5gl is a pet-friendly establishment, so you're welcome to stay there with your pet.
Yes, Santa Catalina, A Royal Hideaway 5gl is located just 454 m from Las Palmas de Gran Canaria city centre. Have a look at our map to get a better idea.
No, Santa Catalina, A Royal Hideaway 5gl doesn't have parking facilities.
No, Santa Catalina, A Royal Hideaway 5gl doesn't offer free WiFi service.
Yes. If you're looking for a lodging establishment with sports faciities, Santa Catalina, A Royal Hideaway 5gl, has a gym where you can exercise.
Yes, the facilities at Santa Catalina, A Royal Hideaway 5gl include a restaurant.
Yes, Santa Catalina, A Royal Hideaway 5gl has a business centre that's ideal for your meetings.