How can we help you?
Along with my refund voucher, I'd also like to use my 5-percent discount coupon for hotels. How can I do this?
What is the difference between cancellation insurance, and cancellation and travel assistance insurance?
If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?
When traveling with babies, should I include them in the reservation or do children travel for free?
If I have to cancel my reservation, how will you refund my money?
In the event that your reservation is cancelled, you'll receive a refund voucher in the amount paid to Destinia, minus any cancellation fees you were informed of at the time the reservation was confirmed.
This refund voucher will be valid for a period of one year from the date it is issued and can be used to pay for any service offered by Destinia.
If you don't anticipate planning a trip in the next few months, you can simply reject the voucher, and the refund amount will be credited back to your original payment method.