How can we help you?
Along with my refund voucher, I'd also like to use my 5-percent discount coupon for hotels. How can I do this?
What is the difference between cancellation insurance, and cancellation and travel assistance insurance?
If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?
When traveling with babies, should I include them in the reservation or do children travel for free?
I purchased insurance but I want to cancel it and be refunded, can I?
No. In general, insurance is non-refundable once confirmed, but contact us and we will look into your case.