Information and cancellation for flights, hotels and flight+hotel hotel
Is your flight planned for April 11 or earlier?
Is your hotel stay or your package planned for April 11 or earlier?
Is your booking planned for April 12 or after?
Management of bookings
If you have a booking with us and need to manage it or need to get some extra information, you can contact us via the "My account" section and using the option "Contact", which you will find within the information of your booking.
Travel ban or restrictions
Destinia works to provide that the following information is as up-to-date as possible. All the gathered information may change without prior notice as both airlines and different countries can modify their existing measures, or take new ones, through the course of the events. Therefore, it may occur that the hereby information do not correspond to the reality.
Due to the situation caused by the Covid-19 outbreak (also known as Coronavirus), some countries have taken access control to flights flying from countries affected by Coronavirus.
Countries not allowing entry to Spanish citizens:
Europe: Italy, Russia, Romania, Cyprus, Bosnia and Herzegovina, Republic of Malta, Czech Republic, Montenegro, Azerbaijan, Georgia, Slovakia, Austria, Denmark, Ukraine, Poland, Germany, Portugal
America: United States, El Salvador, Chile, Peru, Argentina, Colombia, Jamaica, Venezuela, Paraguay, Trinidad and Tobago, Cayman Islands, Dominican Republic, Ecuador, Haiti
Africa: Lebanon, Uganda, Morocco, Jordan, Egypt, Mauritius
Asia: Israel, Saudi Arabia, Iraq, Hong Kong, Qatar, China, Singapore, South Korea, Vietnam, India, Turkmenistan, Philippines, Kyrgyzstan, Oman, Turkey, Kuwait, Sri Lanka, Republic of Maldilves, Cambodia, Japan, Thailand
Oceania: Kiribati, Samoa, Marshall Islands, Micronesia, Australia, New Zealand.
Countries restricting entry to their territories:
Europe: Lithuania, Slovenia, Belgium, , Estonia, North Macedonia
America: Ecuador, Guatemala, Honduras, Nicaragua, Costa Rica, Panama, Dominican Republic, Belize, Galápagos Islands, Dominica, Cuba, United States border with Canada.
Asia: Nepal, Myanmar, Laos, Bahrain
Africa: Niger, Mozambique, Cameroon, Liberia, Mali, Uzbekistan
Please, have in mind this information when booking your flights, since local authorities might deny entry to the country if your flight comes from a country affected. We highly recommendo to contact your embassy, consulate or any other official source so as to get information on eventual restrictions.
Official information from differente governments and entities
Here you will find some links to official organisms that may be of your interest:
Information on cancelled flights
If you already booked a flight your can find here some links to the airlines's cancelation and ammendment policies. Please, have in mind that some links may lead to websites in languages different to yours.
- Aer Lingus
- Air Canada
- Air France
- Air New Zealand
- Air Tahiti Nui
- Air Transat
- Alaska Airlines
- Allegiant Air
- American Airlines
- Austrian Airlines
- British Airways
- Brussels Airlines
- Caribbean Airlines
- Cathay Pacific
- China Airlines
- Delta Air Lines
- Etihad Airways
- Fiji Airways
- Frontier Airlines
- Hawaiian Airlines
- Japan Airlines
- JetBlue Airways
- Kenya Airways
- Korean Air
- LATAM Airlines
- Malaysia Airlines
- Qatar Airways
- Royal Jordanian
- Singapore Airlines
- Southwest Airlines
- Spirit Airlines
- SriLankan Airlines
- Sun Country Airlines
- Sunwing Airlines
- SWISS Airlines
- TAP Air Portugal
- United Airlines
- Vietnam Airlines
- Virgin Atlantic
- Virgin Australia
- Wizz Air