Important Information

Booking management

If you need to make an inquiry regarding a reservation or need to manage some aspect of it, you can reach us by logging on to My Account in our website and using the Contact Us option found in the information regarding your reservation.

Travel bans and restrictions

At Destinia, we’re working to maintain the following information as up to date as possible. The information appearing on this page may change without prior notice, as airlines and countries modify their existing measures or implement new ones in response to changing circumstances. Consequently, it’s possible that the information shown here may not be completely accurate in every instance.

As a result of the current COVID-19 (a/k/a coronavirus) situation, some of the countries listed below have taken measures to control access to flights originating from countries affected by the pandemic.

Information for clients originating from Spain

On the Ministry of Foreign Affairs website, you’ll find all of the information you need regarding the bans and restrictions imposed by different countries on clients arriving on flights originating from Spain.

Information for clients originating from other countries

For all pertinent information regarding travel bans or restrictions that may apply to you, please visit the official websites of your country of residence, origin or nationality.

Keep this information in mind when booking your flights, as local authorities may refuse to allow you to board if your originating flight is from an affected country. We recommend that you consult your embassy, consulate or other official organization in your country regarding any applicable restrictions.

Need a PCR test? We make it easy and cheap for you to travel without worries. Click here.

Services not available in certain hotels

As a result of the exceptional circumstances brought about by the COVID-19 virus, some of our hotels and apartments may have temporarily closed certain facilities, such as spas, pools, gyms, etc., in order to protect the health of guests and employees.

Official information from different governments and entities

Here you will find some links to official organisms that may be of your interest:

Information on cancelled flights

If you already booked a flight your can find here some links to the airlines's cancelation and ammendment policies. Please, have in mind that some links may lead to websites in languages different to yours.