Disney Hotel Santa Fe

The accommodation received mixed reviews. Some guests found communication and service to be poor, with a lack of interest in non-Spanish speakers and inadequate explanations. Food quality was also criticized. However, others praised the convenient shuttle service to the park and enjoyed the themed rooms, especially those with children who loved the Cars movies. One guest experienced a nightmarish stay due to a burst pipe, cockroaches, and unresolved complaints. On a positive note, guests appreciated the hotel's proximity to the park and gluten-free breakfast options. Some mentioned that the hotel could benefit from updates and modernization, particularly the small bathtubs and buffet waste. The staff was often commended for their friendliness and helpfulness.