Elba Castillo San Jorge & Antigua Suite

The accommodation received mixed feedback from reviewers. Some praised the attentive and friendly staff, noting their exceptional service and professional attitude. They were also pleased with the well-maintained rooms and the overall treatment they received. However, other guests reported issues with staff training, lack of respect, and a need for improvement in the breakfast quality. Furthermore, some mentioned uncomfortable beds and limited space around the pool area due to improper lounge chair reservation. On the positive side, the buffet and snack bar received positive remarks for their delicious and varied food. The service provided by employees in the cafeterias and dining hall was highly appreciated, even though the frequency of cleaning and towel changes was considered inadequate. The hotel's location, clean rooms, helpful staff, and amenities for children were commended by several guests. The value for money was generally considered satisfactory, although it was noted that the accommodation is distant from the best beaches and WiFi is available at an additional cost.