Bluebay Lanzarote - All Inclusive

The accommodation received mixed reviews from guests. The staff was praised for their friendliness and helpfulness. However, some guests complained about the animation team, specifically the head animator, who was described as arrogant and insulting towards Spanish guests. The overall service provided by the hotel was widely appreciated, including the rooms and food. The main criticism was the repetitive nature of the food, especially at breakfast, which seemed to cater more towards non-Spanish guests. There were also issues with obtaining poolside loungers despite hotel rules, as well as poor English-speaking animation and performances. Despite these concerns, the hotel's facilities, affordability, and pleasant staff interactions were commended. The rooms were generally clean, but some guests reported problems with showers and a musty smell. Urgent pest control measures were recommended due to the presence of cockroaches in both ground floor and higher-level rooms.