Hotel Puerto Palace

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Hotel Puerto Palace
The 4* hotel Puerto Palace is located in a quiet residential area of Tenerife, at the foot of the magnificent Orotava Valley. In a unique environment, 800 meters from the center of Puerto de la Cruz and very close to the area of restaurants, shops and leisure centers, the hotel offers the perfect environment to enjoy the holidays. The Hotel has 314 rooms, large gardens and a total of 4 swimming pools and 3 hot tubs. It is fully air-conditioned and has an entrance hall with 3 panoramic elevators, reception area open 24 hours a day, shop, bar, buffet restaurant, gym, tennis court, miniature golf, volleyball, basketball arch, petanque, naturalistic area , Pilates studio, massage and aesthetic service and children\'s area. It also has conference and banquet rooms. The hotel has 314 rooms (family, double and single suites), all with full bathroom with hairdryer and cosmetic mirror, mini fridge with optional minibar service, satellite TV, safe and terrace overlooking the sea, garden, Pools or to Teide. The rooms adapted for disabled guests have a shower.
* The dress code for gentlemen during dinners (except in summer) is mandatory long pants.
* The main guest on the reservation must be at least 18 years old, if not, they will need the permission of a parent/guardian to make a room reservation and must be present during check-in. Underage guests may be turned away if they do not have a permit.
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 12:00
- Wifi
- Internet
- Car park
- Air conditioning
- Heating
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Smoking area
- Soundproof rooms
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Safe
- Currency exchange facilities
- Tour desk
- Express check-in/check-out
- Private check-in/check-out
- Press
Activities
- Beach access
- Aquatic Sports
- Fishing
- Tennis
- Sports equipment rental
- Ping pong
- Mini-golf
- Mountain sports
- Cycling
Leisure and families
- Children's play area
- Lending of equipment for games
- Nursery
- Evening entertainment
- Board games/puzzles
Food and beverage
- Restaurant
- Bar
- Snack Bar
- On-site coffee house
- Kid meals
- Special diet menus (on request)
- Fruits
- Vending machine (drinks)
Transportation
- Transfer service
- Car rental
Common areas
- Terrace
- Games Room
- Television room
Business facilities
- Business Centre
- Meeting rooms
Housekeeping service
- Daily maid service
- Laundry
Shops
- Shops
- Supermarket
Wellness
- Swimming pool
- Outdoor pool
- Heated swimming pool
- Kids' pool
- Pool bar
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Solarium
- Spa
- Hot tub/jacuzzi
- Sauna
- Gym
- Massage
- Beauty Services
- Personal trainer
- Group lessons
What do guests think about this accommodation establishment?
The accommodation in question has received generally positive reviews from guests. Though some reviewers have mentioned that the hotel is located far from the city centre and requires walking uphill, others appreciate the tranquil surroundings and breathtaking views. The rooms are described as old but well-equipped, with extra amenities like hairdryers and body milk. The common areas are spacious and comfortable. The staff is noted for their attentiveness and helpfulness. However, some reviewers have expressed dissatisfaction with the quality and variety of food offered, particularly at the buffet for breakfast and dinner. The cleanliness of the hotel is generally praised, but there are mentions of limited towel availability and infrequent bus service to the city centre. Overall, guests appreciate the value for money and the friendly atmosphere provided by the accommodating and clean staff.
Reviews
Frequently asked questions about Puerto Palace
Is there a pool at Puerto Palace?
Yes, Puerto Palace has a pool for you to swim in.
How much does it cost to stay overnight at Puerto Palace with Destinia?
You can stay at Puerto Palace starting at €37.23 per night. The price will vary depending on the dates and the demand.
Is Puerto Palace a family accommodation establishment?
Yes, Puerto Palace is a family accommodation establishment, suitable for you and your loved ones.
What time can I check in and check out at Puerto Palace?
You can check in at Puerto Palace any time after 16:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.
Is Puerto Palace centrally located?
Yes, Puerto Palace is located just 768 m from Puerto de la Cruz city centre. Have a look at our map to get a better idea.
Can I park at Puerto Palace? Do they have parking facilities?
No, Puerto Palace doesn't have parking facilities.
Will I have free WiFi service at Puerto Palace?
At Puerto Palace, you'll have internet access through their free WiFi service.
At Puerto Palace, will I be able to exercise? Do they have a gym?
Yes. If you're looking for a accommodation establishment with sports faciities, Puerto Palace, has a gym where you can exercise.
Does Puerto Palace have a restaurant?
Yes, the facilities at Puerto Palace include a restaurant.
Does Puerto Palace have a business centre with a meeting room?
Yes, Puerto Palace has a business centre that's ideal for your meetings.