Hotel Riu Palace Mexico - All Inclusive

Avenida Xaman-Ha, Manzana 3, Lote 4 - Condominio Playacar, 77710 Playa del Carmen, Mexico - Playa del Carmen. See on map
4,5/5
Excellent Based on 7365 reviews from TripAdvisor
Very popular
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Where is the accommodation establishment?

Avenida Xaman-Ha, Manzana 3, Lote 4 - Condominio Playacar, 77710 Playa del Carmen, Mexico - Playa del Carmen. Excellent location

Features

Rating Bio sustainability level A+
  • Kids' club
  • Swimming pool
  • Spa
  • Family
  • Sports
  • Gym
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Hotel Riu Palace Mexico - All Inclusive

Riu Palace Mexico All Inclusive is a fantastic beach hotel, housed in a building inspired by the traditional style of the Mexico, located just by the pristine local beach. It is around 3 km from Playa del Carmen where there is an abundance of entertainment and dining options that guests will love to discover. The hotel combines a prism of colours, high quality facilities and seductive details ideally suited for singles, couples and families looking to enjoy personalized service, outstanding amenities and total relaxation.

Other names for Hotel Riu Palace Mexico - All Inclusive:

Riu Palace Mexico Junior SuitedbsbRiu Palace MexicoRiu Palace Mexico All Inclusive

Conditions and services

  • General

  • Check-in starts at: 15:00
  • Check-out ends at: 11:00
  • Wifi
  • Car park
  • Lift
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Activities

  • Tennis
  • Leisure and families

  • Kids' club
  • Food and beverage

  • Restaurant
  • Bar
  • On-site coffee house
  • Housekeeping service

  • Laundry
  • Wellness

  • Swimming pool
  • Kids' pool
  • Spa
  • Sauna
  • Gym

What do guests think about this accommodation establishment?

The Rius staff at the accommodation received high praise for their exceptional service and friendly attitude. Guests were impressed by the upgrades and special treatment they received, particularly for special occasions like honeymoons. However, there were some negatives that impacted the overall experience. The rooms were in need of refurbishment, with various maintenance issues including faulty fixtures and locks. The bed in the honeymoon suite was noisy, which affected privacy. The food options were limited for those with dietary restrictions, especially for celiacs, and there were concerns about the quality of the food, with an excessive use of grease and oil. Unfortunately, some guests fell ill from the food, resulting in a disappointing end to their stay. Despite these issues, many reviewers expressed their intention to return to Riu in the future due to their positive experiences with other aspects of the accommodation.

Frequently asked questions about Hotel Riu Palace Mexico - All Inclusive

Yes, Hotel Riu Palace Mexico - All Inclusive has a pool for you to swim in.

You can stay at Hotel Riu Palace Mexico - All Inclusive starting at 121.10 per night. The price will vary depending on the dates and the demand.

Yes, Hotel Riu Palace Mexico - All Inclusive is a family accommodation establishment, suitable for you and your loved ones.

You can check in at Hotel Riu Palace Mexico - All Inclusive any time after 15:00 and check out any time before 11:00. Consult your Destinia agent for any specific concerns.

No, Hotel Riu Palace Mexico - All Inclusive doesn't have parking facilities.

At Hotel Riu Palace Mexico - All Inclusive, you'll have internet access through their free WiFi service.

Yes. If you're looking for a accommodation establishment with sports faciities, Hotel Riu Palace Mexico - All Inclusive, has a gym where you can exercise.