Hotel Iberostar Waves Quetzal

Avda. Xaman-ha, Lote Hotelero Nº2, 77710 Playa del Carmen, Mexico - Playa del Carmen. See on map
4,5/5
Excellent Based on 7 reviews from Destinia
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Hotel Iberostar Waves Quetzal

Where is the accommodation establishment?

Avda. Xaman-ha, Lote Hotelero Nº2, 77710 Playa del Carmen, Mexico - Playa del Carmen. Excellent location

Features

Rating Bio sustainability level A
  • Beachfront
  • Kids' club
  • Wifi
  • Air conditioning
  • Swimming pool
  • Spa
  • Family
  • Sports
  • Gym
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Superior Room
  • 4 guests
  • Pool view
  • Balcony
  • Air conditioning
  • Fan
Standard Room
  • 4 guests
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom
Junior Suite
  • 4 guests
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom
Junior Suite Sea View
  • 4 guests
  • Sea view
  • Balcony
  • Air conditioning
  • Fan
Economy Room
  • 4 guests
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom
2 Bedroom Family Apartment
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom

Hotel Iberostar Waves Quetzal

Facing the beachfront, Iberostar Waves Quetzal offers 5-star accommodations in Playa del Carmen and has a garden, restaurant and bar. Located around a 5-minute walk from Playacar Beach, the resort with free WiFi is also 2 miles away from ADO International Bus Station. The resort features an outdoor swimming pool, evening entertainment and a kids' club.
At the resort, every room has a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Iberostar Waves Quetzal have a flat-screen TV and air conditioning, and certain rooms also offer a balcony. At the accommodation the rooms are equipped with bed linen and towels.
A buffet breakfast is available every morning at Iberostar Waves Quetzal.
Speaking German, English, Spanish and French, staff are willing to help at the 24-hour front desk.
Playa del Carmen Maritime Terminal is 2.1 miles from the resort, while Church of Guadalupe is 5.1 miles from the property. The nearest airport is Cozumel International Airport, 20 miles from Iberostar Waves Quetzal.

Other names for Hotel Iberostar Waves Quetzal:

Iberostarquetzalallinclusive

Conditions and services

  • General

  • Check-in starts at: 15:00
  • Check-out ends at: 12:00
  • Wifi
  • Air conditioning
  • Beachfront
  • Pets not allowed

  • Reception services

  • Tour desk

  • Activities

  • Beach access
  • Tennis

  • Leisure and families

  • Kids' club

  • Food and beverage

  • Restaurant

  • Business facilities

  • Meeting rooms

  • Shops

  • Shops

  • Wellness

  • Outdoor pool
  • Kids' pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Spa
  • Hot tub/jacuzzi
  • Hammam
  • Sauna
  • Massage
  • Beauty Services
  • Hairdresser's
  • Gym

What do guests think about this accommodation establishment?

The accommodation received mixed reviews from guests. Some had a terrible experience, mentioning issues with room requests, dirty pool areas, long wait times at the bar, and unhelpful staff when trying to address concerns. However, others had a wonderful stay, praising the beautiful surroundings, calm and clean beach, delicious food with plenty of variety, and enjoyable night shows. The service was highly appreciated, with specific mention of friendly waiters and helpful yoga instructors. There were also positive comments about the staff's friendliness and competence, specifically highlighting receptionist Keyla and buffet attendant Alan. Despite some areas for improvement, the exceptional facilities, impeccable attention from employees, diverse activities, and an on-site wildlife forest left a lasting impression on many guests.

Reviews

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Frequently asked questions about Iberostar Waves Quetzal

Iberostar Waves Quetzal is, in fact, situated right on the beach. If you need more details, just consult this page.

Yes, Iberostar Waves Quetzal has a pool for you to swim in.

You can stay at Iberostar Waves Quetzal starting at €90.66 per night. The price will vary depending on the dates and the demand.

Yes, Iberostar Waves Quetzal is a family accommodation establishment, suitable for you and your loved ones.

You can check in at Iberostar Waves Quetzal any time after 15:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

No, Iberostar Waves Quetzal doesn't have parking facilities.

No, Iberostar Waves Quetzal doesn't offer free WiFi service.

Yes. If you're looking for a accommodation establishment with sports faciities, Iberostar Waves Quetzal, has a gym where you can exercise.

Yes, the facilities at Iberostar Waves Quetzal include a restaurant.