Hotel Comfort Inn Santa Monica West Los Angeles

The accommodation received mixed reviews from guests. Some positive aspects mentioned were professional and friendly check-in staff and a convenient location. However, there were several negative points raised. Guests felt unsafe due to the open room location accessible to anyone off the street, as well as the parking lot being open, putting cars at risk. Some guests also reported that their room was not serviced despite assurance from the front desk. The quality of the rooms was described as old and dark. One visitor mentioned that the hotel was being remodeled, causing some chaos. The breakfast options were seen as ordinary and lacking variety. Overall, guests felt that the accommodation did not meet their expectations and did not provide value for the price paid.