Allmän information
Does the Destinia gift card expire?
Who can use the Destinia gift card?
When will the Destinia gift card be sent?
What happens if I don't spend the entire amount of the gift card on a purchase?
What happens if the gift card doesn't cover the purchase amount?
What is the maximum amount I can buy a gift card for?
What happens if I cancel a booking paid with a gift card?
Jag har en rabattkupong, hur kan jag använda den?
Jag har en återbetalningskupong, hur löser jag in den?
I tillägg till en återbetalningskupong vill jag använda min hotellrabattkupong på 5%, hur gör jag det?
Hur kan jag använda flera kuponger på min nästa bokning?
Var hittar jag mina återbetalningskuponger och rabattkuponger?
Does Destinia offer the ability to purchase insurance?
When can I purchase insurance?
I purchased insurance but I want to cancel it and be refunded, can I?
What is the difference between cancellation insurance, and cancellation and travel assistance insurance?
If I modify my reservation and have purchased insurance, can I also modify the insurance?
Vilka betalningsmetoder godkänner Destinia?
Är det säkert att betala med kredit kort på Destinia?
Vad är en CVV2 kod?
Vad är betalning genom delbetalningar?
Can I pay for a hotel reservation via bank transfer?
How can I pay for a travel reservation?
If I have to cancel my reservation, how will you refund my money?
How can I finance my purchase?
Search and choose what you would like.
Search and Availability of dates
Reservation confirmed!
When confirming the purchase, it indicates that an error has occurred. What can I do?
If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?
Om jag bokar ett hotell för en annan person, ska jag göra bokningen i mitt namn eller den andra personens namn?
When traveling with babies, should I include them in the reservation or do children travel for free?
Vad gör jag om jag inte får en email bekräftelse av mitt köp?
If I have to cancel my reservation, how will you refund my money?
Reservation confirmed!
The confirmation for the reservation will appear on screen, including your reference number, the details of your confirmed reservation, and the contact information of your assigned personal agent who will help you with any further questions after the purchase. We will automatically send you a copy of this confirmation at the e-mail address you provided.
This information is also visible under the "MY ACCOUNT" section at Destinia's home page, where you can sign in with the e-mail address and password provided when registering as a customer.