Hotell

Check-in and check-out time

How can I find out the check-in and check-out times if I have reserved a hotel?

Can I arrange a late check-out?

How do I find out the check-in and check-out times if I reserved an apartment?

Where do I pick up the keys if I reserved an apartment?

Behandling av ändringar och avbokningar

What is the difference between the reduced rate and the flexible rate?

How do I cancel my hotel reservation?

In the event of a free cancellation, how will you refund the amounts paid?

What are the charges associated to changing my hotel reservation?

What happens if I do not show up at the hotel?

Speciella önskemål

Is it possible to include special requests for the hotel?

How do I make a request for a crib?

Can I travel with my pet?

What is included and what is not included in my reservation

What is included in Half Board?

What does Full Board include?

What is included on the All Inclusive package?

Are drinks included?

Är skatterna inkluderade i priset som visas på webbsidan?

Is parking included in my hotel reservation?

Vanliga frågor

What documentation do I need to provide the hotel upon arrival?

Prices may change before I make my reservation?

Can I pay for a reservation directly upon arrival at the establishment?

Can I arrange a late check-out?

Usually that is not allowed, nevertheless, we suggest you check this information with our Customer Service Agents prior to hiring any service by calling +1 347 640 5358.

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