Oteller

Check-in and check-out time

How can I find out the check-in and check-out times if I have reserved a hotel?

Can I arrange a late check-out?

How do I find out the check-in and check-out times if I reserved an apartment?

Where do I pick up the keys if I reserved an apartment?

Değişiklik ve iptal işlemleri

What is the difference between the reduced rate and the flexible rate?

How do I cancel my hotel reservation?

In the event of a free cancellation, how will you refund the amounts paid?

What are the charges associated to changing my hotel reservation?

What happens if I do not show up at the hotel?

Özel istekler

Is it possible to include special requests for the hotel?

How do I make a request for a crib?

Can I travel with my pet?

What is included and what is not included in my reservation

What is included in Half Board?

What does Full Board include?

What is included on the All Inclusive package?

Are drinks included?

¿Están incluidos los impuestos en las tarifas mostradas en la página Web?

Is parking included in my hotel reservation?

Sıkça Sorulan Sorular

What documentation do I need to provide the hotel upon arrival?

Prices may change before I make my reservation?

Can I pay for a reservation directly upon arrival at the establishment?

What happens if I do not show up at the hotel?

In the event of a no-show (that is, an uninformed absence at the accommodation), the accommodation may charge 100% of the total for your reservation.

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