Resort Oasis Palm

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Resort Oasis Palm
Situated just fifteen minutes from the city centre of Cancun and a 20-minute drive from the international airport, this family-friendly beachfront resort is the perfect place for a relaxing, sunny holiday with the whole family. Those who enjoy history and culture might venture out to the ruins of El Rey and El Meco, both within 15 kilometres of the hotel, and explore the famous archaeological site at Tulum 135 kilometres away. Alternatively, guests might sunbathe on the white sand beach or lounge by one of two sparkling outdoor pools with a drink from the swim-up bar.
The spacious rooms come with cool tile floors and views over the lagoon or the ocean, and with six onsite restaurants serving a wide range of cuisines from Italian and sushi to local tapas and seafood specialties, the resort truly offers something for everyone, making it the perfect choice for a delightful family holiday in the sun.
Other names for Resort Oasis Palm:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 12:00
- Car park
- Lift
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
Leisure and families
- Kids' club
Food and beverage
- Restaurant
- Bar
Business facilities
- Business Centre
Housekeeping service
- Laundry
Wellness
- Swimming pool
- Kids' pool
- Spa
- Sauna
- Gym
Reviews
- 3.8Customer service needs to improve.Zaira Enyd - Oct 3, 2023
The attention from many employees leaves much to be desired. We tried to make dinner reservations at the restaurants and it was quite a show. There are drinks that they charge separately but that you can't charge to the room; payment is only in cash, which makes one think it's an issue with the staff.
We wanted to store our luggage, and the staff is not in place when you ask if someone else can assist you. The response is, "You have to wait; I can’t even attend to you."
And there are many such details regarding service!
The facilities are very nice, the quality is good; they just need to improve their management! - 3I was disappointed this time.Pablo Javier - May 2, 2023
Restaurants were full, the sushi one closed before 6 on Saturday the 29th and was rude, I had to insist for them to lend me the pool balls since the person in charge didn't come to work. They didn't clean my room. Details that I didn't like. For the price, Gran Oasis is better. They were renovating the pool bridges.
- 4Excelente estadiaKaren - Nov 27, 2022
Lindo hotel con buena atención y limpieza, entretención y variedad de comida el único detalle es que nos tocó una habitación con el baño con puerta de vidrio y sin seguro y fue bastante incómodo ya que fue un viaje familiar, pedimos cambio de habitación y nos indicaron que todas las habitaciones tenían ese tipo de baño
- 3Ricardo - Jun 16, 2015
La atención en general bastante mala, los empleados parecen estar cansados y molestos rara vez te atienden con gusto o calidez, Falta mucho personal area de snack fila de 20-30 personas y solo 2 empleados, Restaurant de Sushi pesima atención 1 mesero para todas las mesas 1 sushero para todo el restaurante tardan 45 minutos en servirte el plato las ordenes de platillos llegan incompletas es rogar para recibir buena atención y al final nos inventaron que se les acabo el alga, los bares y restaurantes no cumplen con el horario estipulado .La zona de albercas excelente; animadores muy buenos, tienen el agua caliente en albercas, relación calidad-precio fue buena tenia un descuento del 70% en mi caso, a precio normal definitivamente hay mejores opciones, Buffet de desayuno muy bueno.
- 4Jorge - Aug 30, 2016
We had breakfast early in the morning. We normally eat every three hours. We needed to wait until 11:00 a.m. in order to eat again a snack. Wifi was not free in this hotel. .The attention of your staff was awesome.
The comments express the personal opinions of actual clients who either filled out the questionnaire sent to them following their stay at the accommodation establishment or filled out an online questionnaire through our website. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Frequently asked questions about Oasis Palm
Is there a pool at Oasis Palm?
Yes, Oasis Palm has a pool for you to swim in.
How much does it cost to stay overnight at Oasis Palm with Destinia?
You can stay at Oasis Palm starting at €59.33 per night. The price will vary depending on the dates and the demand.
Is Oasis Palm a family accommodation establishment?
Yes, Oasis Palm is a family accommodation establishment, suitable for you and your loved ones.
What time can I check in and check out at Oasis Palm?
You can check in at Oasis Palm any time after 15:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.
Can I park at Oasis Palm? Do they have parking facilities?
No, Oasis Palm doesn't have parking facilities.
Will I have free WiFi service at Oasis Palm?
No, Oasis Palm doesn't offer free WiFi service.
At Oasis Palm, will I be able to exercise? Do they have a gym?
Yes. If you're looking for a accommodation establishment with sports faciities, Oasis Palm, has a gym where you can exercise.
Does Oasis Palm have a business centre with a meeting room?
Yes, Oasis Palm has a business centre that's ideal for your meetings.