How can we help you?
Transport + Hotel
What is included in Half Board at hotels? Does it include drinks?
What is included in Full Board at hotels? Does it include drinks?
What is included in an All-Inclusive hotel? Does it include drinks?
Are drinks included in hotel meal plans?
Do the prices shown in the Website include taxes?
Is parking included in my hotel reservation?
Do Flight + Hotel packages include airport transfer?
Do Flight + Hotel packages include travel insurance?
How can I request a special service?
If you make your reservation through our website, use the comments box to let us know what kind of service you are looking for and always check with our Customer Service Centre at +1 347 640 5358 or by sending an e-mail to the agent assigned to your case that the service in question has been confirmed by the airline. If the reservation is made by phone, inform your agent about the service you need. Confirmation of the service in question depends entirely on the airline.