I am a resident of the Canary Islands, Balearic Islands, Ceuta or Melilla. When should I apply for the resident discount?
Overbooking or Overselling
In the event of overbooking or overselling, the sole, exclusive responsibility rests with the airline company in question. In no case will the Travel Agent acting as the agent in the ticket sale be held responsible. The airline company must directly find a solution for the passenger.