Hotels

What is the difference between non-refundable rate, flexible rate, and free cancellation rate?

How do I cancel my hotel reservation?

In the event of a free cancellation, how will you refund the amounts paid?

If I have free cancellation on my hotel reservation, why was I charged for the reservation?

What are the charges associated to changing my hotel reservation?

What happens if I do not show up at the hotel?

What happens if I modify my hotel reservation and had purchased insurance?

What happens if when modifying my purchase the price of the modification is lower than the original reservation?

Is it possible to include special requests for the hotel?

How do I make a request for a crib?

Can I travel with my pet?

How can I include two infants in my hotel reservation?

What is included in Half Board at hotels? Does it include drinks?

What is included in Full Board at hotels? Does it include drinks?

What is included in an All-Inclusive hotel? Does it include drinks?

Are drinks included in hotel meal plans?

Do the prices shown in the Website include taxes?

Is parking included in my hotel reservation?

What documentation do I need to provide the hotel upon arrival?

Prices may change before I make my reservation?

Can I pay for a reservation directly upon arrival at the establishment?

When are hotel reservations confirmed?