How can we help you?
Cars
Can I drop the car off at a different office from the one where it was rented?
What should I do if the car breaks down or if I am involved in an accident?
I returned my vehicle before the designated time. Can I receive a partial refund?
What happens if my flight is delayed or cancelled and I have rented a vehicle?
Can I leave the country with the rental vehicle?
Can I reserve a rental car to pick up the same day?
What is the guarantee or safety deposit?
What is excess insurance cover?
Fuel policy
Does the reservation include any insurance?
Is it possible for me to pay for my reservation using a debit card or other card that isn?t in the driver?s name?
Do I have to pay any additional amounts to pick up the vehicle?
Can I leave the country with the rental vehicle?
If you are thinking of driving outside of the country where you picked up the car, crossing the border, and/or travelling between different islands within the same country, you should inform our team before or when you confirm the reservation, as restrictions may apply in some countries, and therefore we must inform the rental company in advance. It's possible that you may need to purchase an additional insurance, which you can pay at the office. Our team will inform you of this once you let us know about your plan to cross the border.