General Information

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I have a discount coupon from Destinia, how can I use it?

I have a refund voucher. How can I redeem it?

In addition to a refund voucher, I want to use my discount coupon for hotels or my gift card. How can I do it?

How can I use multiple discount coupons on my next reservation?

Where can I view my refund vouchers and discount coupons?

How to purchase travel insurance with Destinia?

When can I purchase travel insurance?

How can I cancel a purchased travel insurance and get a refund?

What is the difference between cancellation insurance, and cancellation and travel assistance insurance?

If I modify my reservation and have purchased insurance, can I also modify the insurance?

Which payment methods does Destinia accept?

Is it safe to pay with a credit card through Destinia?

What is the CVV2 code?

What is the Installment Payment or the Buy Now Pay Later option?

Can I pay for a hotel reservation via bank transfer?

How can I pay for a travel reservation?

If I have to cancel my hotel reservation, how will you refund my money?

How can I finance my purchase?

Is registering required to make a reservation at Destinia?

What are the advantages of having access to the My Account section?

I want to check the status of my reservation, where can I find that information?

How to delete my user

How to subscribe to the newsletter

How to unsubscribe from the newsletter

How to search and find offers in our comparator?

Enter the reservation details

Reservation confirmed!

When confirming the purchase, it indicates that an error has occurred. What can I do?

If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?

If I reserve a hotel for another person, should I do it in my name or in that person's name?

When traveling with babies, should I include them in the reservation or do children travel for free?

What should I do if I don't receive the e-mail confirming my purchase?

How can I cancel a reservation?