How can we help you?
Along with my refund voucher, I'd also like to use my 5-percent discount coupon for hotels. How can I do this?
What is the difference between cancellation insurance, and cancellation and travel assistance insurance?
If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?
When traveling with babies, should I include them in the reservation or do children travel for free?
What is the CVV2 code?
CVV2 code is a number that indicates the authenticity of your credit card.
The CVV2 is printed on the back of your card. It is unique and indicates the validity of the card.
The location of the CVV2 depends on the card: In the case of VISA / MASTERCARD, this number is printed in the signature space on the back of the card, and it corresponds to the three last digits of the number located in this space. In the case of American Express, this code corresponds to the four-digits number printed on the front of your card, just above the card number.