General Information

I have a discount coupon. How can I use it?

I have a refund voucher. How can I redeem it?

Along with my refund voucher, I'd also like to use my 5-percent discount coupon for hotels. How can I do this?

How can I use multiple discount coupons on my next reservation?

Where can I view my refund vouchers and discount coupons?

Does Destinia offer the ability to purchase insurance?

When can I purchase insurance?

I purchased insurance but I want to cancel it and be refunded, can I?

What is the difference between cancellation insurance, and cancellation and travel assistance insurance?

If I modify my reservation and have purchased insurance, can I also modify the insurance?

Which payment methods does Destinia accept?

How can I finance my purchase?

Is it safe to pay with a credit card through Destinia?

What is the CVV2 code?

What is Payment by Instalments?

Can I pay for a hotel reservation via bank transfer?

How can I pay for a travel reservation?

If I have to cancel my reservation, how will you refund my money?

How can I finance my purchase?

Is registering required to make a reservation at Destinia?

What are the advantages of having access to the My Account section?

I want to check the status of my reservation, where can I find that information?

How to delete my user

How to subscribe to the newsletter

How to unsubscribe from the newsletter

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Enter the reservation details

Reservation confirmed!

When confirming the purchase, it indicates that an error has occurred. What can I do?

If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?

If I reserve a hotel for another person, should I do it in my name or in that person's name?

When traveling with babies, should I include them in the reservation or do children travel for free?

What should I do if I don't receive the e-mail confirming my purchase?