How can we help you?

Holidays

What is included and what is not included in my reservation

Does my trip include checked baggage?

Do low-cost flights include baggage fees in the fare?

Does my flight include carry-on luggage?

What meal plans are included in my trip or tour?

How can I request a special meal plan?

Documentation

How am I going to receive the documentation for my trip?

What documentation and permits do I need to travel?

How do I get Boarding Passes for my organized trip?

Modification and cancellation handling

How can I cancel or modify my travel reservation?

Is there any cost associated to the cancellation or modification of my trip?

FAQS

How can I make sure my Travel Reservation Request has been received correctly?

I need a different type of room than the options in my trip, what can I do?

The flight schedules of the trip I'm interested in are not shown, where can I find them?

Can I include a special request for the hotel or airline in my travel booking?

What is a Charter flight?

What are the check-in and check-out times at hotels?

We are a group and each of us has made our individual reservation, can we travel together?

Can I request any modifications to the itinerary of any of the published trips?

Can the itinerary of my trip vary?

Can I add optional excursions?

Can I request any modifications to the itinerary of any of the published trips?

If you have seen a trip that interests you but need changes to the itinerary, you should contact us so we can quote the trip tailored to your needs.

+13476405358 Write us

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