How can we help you?
Holidays
How can I make sure my Travel Reservation Request has been received correctly?
I need a different type of room than the options in my trip, what can I do?
The flight schedules of the trip I'm interested in are not shown, where can I find them?
Can I include a special request for the hotel or airline in my travel booking?
What is a Charter flight?
What are the check-in and check-out times at hotels?
We are a group and each of us has made our individual reservation, can we travel together?
Can I request any modifications to the itinerary of any of the published trips?
Can the itinerary of my trip vary?
Can I add optional excursions?
What meal plans are included in my trip or tour?
On the description page of your trip or tour (where you can choose the date and origin), we will indicate which meal plans are included in the trip.
The most common meal plans when booking a trip are:
- Bed and Breakfast
- Half board: Half board includes breakfast and dinner. Unless otherwise stated in the booking notes and important information, drinks are not included in the meal plan.
- Full board: Full board includes breakfast, lunch, and dinner, with the first service provided by the hotel being dinner and the last being lunch on the day of departure. Unless otherwise stated in the voucher, drinks are not included in the meal plan.
- All Inclusive: The all-inclusive plan includes breakfast, lunch, and dinner. Drinks and snacks are also included according to each accommodation's internal operations.
- Program-specific regime: In these cases, the meals included will be indicated in the Includes section, and the applied regime will be detailed day by day in the itinerary.