How can we help you?
Holidays
How can I make sure my Travel Reservation Request has been received correctly?
I need a different type of room than the options in my trip, what can I do?
The flight schedules of the trip I'm interested in are not shown, where can I find them?
Can I include a special request for the hotel or airline in my travel booking?
What is a Charter flight?
What are the check-in and check-out times at hotels?
We are a group and each of us has made our individual reservation, can we travel together?
Can I request any modifications to the itinerary of any of the published trips?
Can the itinerary of my trip vary?
Can I add optional excursions?
What documentation and permits do I need to travel?
Depending on the destination and your nationality, you will need a valid identity document or passport.
Note that many destinations require a passport with a minimum validity of 6 months for travel through their territory.
It is the customer's responsibility to check the entry requirements (vaccinations, documentation, invitation letters, etc.) and visas for the countries being traveled to or transited through.
We recommend confirming the necessary documentation according to your personal situation with your embassy. If you have Spanish nationality, you can do this at the Ministry of Foreign Affairs.
If you have a nationality other than Spanish, we recommend checking with the embassy of the destination country or countries to find out what documentation is required to enter their territory.