How can we help you?
Holidays
How can I make sure my Travel Reservation Request has been received correctly?
I need a different type of room than the options in my trip, what can I do?
The flight schedules of the trip I'm interested in are not shown, where can I find them?
Can I include a special request for the hotel or airline in my travel booking?
What is a Charter flight?
What are the check-in and check-out times at hotels?
We are a group and each of us has made our individual reservation, can we travel together?
Can I request any modifications to the itinerary of any of the published trips?
Can the itinerary of my trip vary?
Can I add optional excursions?
How can I cancel or modify my travel reservation?
If you need to cancel or modify a confirmed trip, you must contact us through our phone or the email of the manager associated with your purchase so we can inform you of the cancellation or modification policy. If your trip includes a flight, keep in mind that most airfares do not allow modifications or cancellations.