How can we help you?
Holidays
How can I make sure my Travel Reservation Request has been received correctly?
I need a different type of room than the options in my trip, what can I do?
The flight schedules of the trip I'm interested in are not shown, where can I find them?
Can I include a special request for the hotel or airline in my travel booking?
What is a Charter flight?
What are the check-in and check-out times at hotels?
We are a group and each of us has made our individual reservation, can we travel together?
Can I request any modifications to the itinerary of any of the published trips?
Can the itinerary of my trip vary?
Can I add optional excursions?
How can I request a special meal plan?
If you make the reservation through our website, you must indicate the special meal plan you need in the field 'Do you have any special requests?' and always verify with our Customer Service Center by phone at +1 347 640 5358 or by email that this service has been confirmed by the provider.
If the reservation is made by phone, inform your service manager of the service you need to request. The confirmation of this service will depend solely on the airline.