How can we help you?
Holidays
How can I make sure my Travel Reservation Request has been received correctly?
I need a different type of room than the options in my trip, what can I do?
The flight schedules of the trip I'm interested in are not shown, where can I find them?
Can I include a special request for the hotel or airline in my travel booking?
What is a Charter flight?
What are the check-in and check-out times at hotels?
We are a group and each of us has made our individual reservation, can we travel together?
Can I request any modifications to the itinerary of any of the published trips?
Can the itinerary of my trip vary?
Can I add optional excursions?
Does my trip include checked baggage?
When you book a trip with a charter flight on the package page (where you select the date and destination), we will indicate whether the trip already includes luggage or not. You can also review this information in the Includes or Does not include section on the same page.
In cases where your trip's flights are regular or low-cost, we will indicate what baggage the flights carry, and if none is included and the airline allows it, we will give you the option to add it for a fee.
Some companies only allow you to add it after booking, so you will need to contact us or add the luggage directly on the airline's website.